A family looks outside the window

Accessibility

Everyone is welcome! The Carnegie Museum of Art is continually working to make museum programs and exhibitions accessible to all visitors. To request accommodations to enhance your visit, please contact visitorservices@carnegiemuseums.org, or call (412) 622-3131.

Programs for Accessibility

Learn about specialized guided tours, Sign Language interpretation, and other programs for accessibility.

Parking

Accessible parking spaces are available in our parking garage entered at the corner of Forbes Avenue and South Craig Street. Visit parking for details and maps.

Entrances

The museum is wheelchair accessible. Power assist doors are located at the museum’s main entrances at the front of the building on Forbes Avenue and at the rear of the building via the parking garage, and at the Portal Entry. Visit parking for details and maps.

Wheelchairs

Standard, manual wheelchairs are available free of charge at museum coat rooms on first-come, first-served basis. We also welcome your personal manual or motorized wheelchairs, walkers, or scooters. The museum’s dining areas, gift shops, and restrooms are wheelchair accessible.

Restrooms

Accessible restrooms are indicated by signs and located on all floors. Please ask a visitor services representative, gallery guard, or refer to the visitor’s museum map (PDF)(download) for their locations.

Service Animals

Service animals such as guide dogs are permitted to assist museum visitors.

Closed Captioning

All videos in the art museum galleries are closed-captioned.


Accessibility at the Carnegie Museums of Pittsburgh

The museum welcomes all visitors. We work to assist visitors with disabilities in obtaining reasonable and appropriate accommodations, and in supporting equal access to services, programs, and activities. Please note that requests for accommodations should be made at least two weeks prior to your visit. For specific questions about wheelchairs, strollers, or other programmatic or equipment needs, see Visitor Services at the museum information desk or email visitorservices@carnegiemuseums.org, or call (412) 622-3131.

Please contact Carnegie Museums of Pittsburgh’s Accessibility Coordinator with concerns regarding accessibility for visitors with disabilities at the museums. On weekdays, email accessibility@carnegiemuseums.org, or call (412) 622-6578.

For policy details, read the Carnegie Museums of Pittsburgh Notification/Resolution Procedure.