A family looks outside the window

Accessibility & Amenities

Everyone is welcome! Carnegie Museum of Art works continually to make museum programs and exhibitions accessible to all visitors. To request accommodations to enhance your visit, please contact visitorservices@carnegiemuseums.org, or call 412.622.3131.


Accessible parking spaces are available in our parking garage entered at the corner of Forbes Avenue and South Craig Street. Visit directions and parking for details and maps.


The museum is wheelchair accessible. Power assist doors are located at the museum’s main entrances at the front of the building on Forbes Avenue and at the rear of the building via the parking garage, and at the Portal Entry. Visit directions and parking for details and museum maps.


Standard, manual wheelchairs are available free of charge at museum coat check on first-come, first-served basis. We also welcome your personal manual or motorized wheelchairs, walkers, or scooters. The museum’s dining areas, gift shops, and restrooms are wheelchair accessible.


We encourage the use of strollers throughout our building (although from time to time there are certain areas where we might need to restrict their use, on account of small spaces, especially fragile art, or other circumstances). We provide strollers, or you’re welcome to bring your own.


Accessible restrooms are indicated by signs and located on all floors. Please ask a visitor services representative, gallery guard, or refer to the museum map for their locations.

  Service Animals

Service animals such as guide dogs are permitted to assist museum visitors.

  Coat Check/Lockers

Coat check are available at the Courtyard entrance and the lower level of the Grand Staircase. Paid lockers are available on the lower level. These amenities are being cleaned regularly, but please use at your own risk.

  Wireless Access

We offer free wireless access throughout our galleries and grounds. During your visit, we encourage you to switch to WiFi (DQE – Carnegie Museums WiFi) for faster download speeds. Complimentary WiFi is provided by DQE Communications.

  Closed Captioning

All educational videos in the art museum galleries are closed-captioned.

Accessibility at Carnegie Museums

Our museums welcome all visitors. We work to assist visitors with disabilities in obtaining reasonable and appropriate accommodations, and in supporting equal access to our websites, services, programs, and activities. Please note that requests for accommodations at our museums should be made at least two weeks prior to your visit. For specific questions about wheelchairs, strollers, or other programmatic or equipment needs, see Visitor Services at the museum information desk or email visitorservices@carnegiemuseums.org, or call 412.622.3131. The four Carnegie Museums are committed to keeping their websites compliant with the Americans with Disabilities Act. We welcome any feedback on how to improve our sites’ accessibility for all users and we strive to develop websites that are accessible to all.

For policy details, read the Carnegie Museums Notification/Resolution Procedure.